"I don't think it's that uncommon for complaints to be made during the season," Cherington said. "I'm not going to comment specifically on those complaints. Our owners felt, given where we were at that time in the season, given the collective frustration, we had not accomplished what we wanted to. It was time to get together and hash things out. There were no ultimatums issued. There were concerns expressed. Some very positive things expressed, too. We felt that it was an opportunity to get things off people's chests and move forward."
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